Bill Pay
One Company. One Bill.Payment Policy
As of March 1, 2017, GTel no longer accepts partial payments or minimum amounts to allow services to remain active. Any outstanding balances will need to be cleared before Internet or Television services will be reactivated after a disconnection from non-payment. Accounts that are not kept current after April 1, 2017 could see a reduction of services until full payment is satisfied.
SmartHub Customer Portal
Our safe and secure customer portal provides you convenient account access and two-way communication to your Customer Service Relations staff at GTel. Through SmartHub, you can manage payments, notify us of account or service issues, check your telephone toll usage and receive special announcements all at the touch of a button. You can log in from any desktop through any browser, or by using your Android or iOS smart device.
Pay By Mail
Please mail payments to:
GTEL Teleconnections
PO Box 188
Germantown, NY 12526
Pay In Person
You may pay your bill in person at the following location:
GTEL Teleconnections
210 Main Street
Germantown, NY 12526
Business hours:
Monday and Tuesday 8:00 am-4:30 pm, Wednesday 9:00 am-4:30 pm, Thursday and Friday 8:00 am-4:30 pm.
A night deposit box is located near the door to receive payments when the office is closed.