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210 Main St. Germantown NY, 12526
P.O. Box 188
Germantown, NY 12526
Monday and Tuesday 8:00am – 4:30pm
Wednesday 9:00am – 4:30pm
Thursday and Friday 8:00am – 4:30pm
Please call ahead for Holiday hours.
New York State Customers:
For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS).
DPS complaints may be directed as follows:
Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a – 4:00p)
Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223