Contact Us

We’re here for you. Let us know if you have any questions!

Office Address

210 Main St. Germantown NY, 12526


Billing Address:

P.O. Box 188
Germantown, NY 12526

Business Hours:

Monday and Tuesday 8:00am – 4:30pm
Wednesday 9:00am – 4:30pm
Thursday and Friday 8:00am – 4:30pm
Please call ahead for Holiday hours.

To find out more information or to order any services from GTel, call our friendly customer service representatives at 518-537-4835 or send us a message below!

Contact Us

New York State Customers:
For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS).

DPS complaints may be directed as follows:
Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a – 4:00p)
Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223