Careers
Interested in joining GTel and the Archtop Fiber team? Take a look at our current openings and submit your resume today!
Work where you live.
GTel is a locally owned and operated telecom provider servicing Southern Columbia County, New York. Our employees are unique members of the communities we serve, whose skills and talents bring value to the technologies GTel provides to connect our communities. If you are looking for a career opportunity to join a team of passionate, invested professionals start your journey by completing our application for employment. You can also stop by our office @ 210 Main Street, Gemantown or submit your resume and cover letter via email to career@archtopfiber.com.
Current Opportunities
Customer Experience Supervisor
We are looking for an experienced and passionate Customer Experience Supervisor to join our Operations team. This role is responsible for leading customer service team members across Archtop and affiliate companies to deliver exceptional customer service and technical support to our customers. The Customer Experience Supervisor will play a vital role in this fast-paced environment, delivering industry leading customer service through quality, commitment, courtesy and teamwork.
Customer Support Representative
The Customer Support Representative will have a primary focus of supporting the onboarding and ongoing service support for residential and commercial customers throughout the communities we serve. Committed to providing the highest quality service, the Customer Support Representative role supports all customer technology and service inquiries, including repair, billing, and account management for fiber broadband and telephone services.