Why choose GTel Fiber?
Fiber direct to your home
Unlike other companies who only use fiber to your neighborhood, we install a fiber optic connection directly to your home to provide the fastest, most reliable connection possible.
Fastest speeds available
Fiber optic technology can provide speeds in excess of 1 gigabit, that’s 1000 megabits per second (mbps). As Internet usage increases, higher speeds are necessary to avoid slowdowns and buffering. In addition, all GTel Fiber packages have fully symmetrical speeds, meaning your upload is just as fast as your download.
Fiber optics are the fastest medium available to connect to the Internet because they use light to transmit data. Fiber will be able to grow and adapt to Internet usage for years to come. As needs increase, we’ll be right here, advancing and improving our networks to keep you connected.
You get the speeds you pay for and the small town service you expect
GTel always provides you with the service you are paying for and we won’t sell you a speed you’ll never be able to fully use. And it’s all backed by our local staff right here in Germantown and our 24/7 technical support
Fiber Optic Internet Packages
Basic50 mbps ⬇⬆
- Simple package for basic Internet use
- Few Simultaneous Users
Everyday100 mbps ⬇⬆
- Basic users looking for a little more speed
- Few Simultaneous Users
Ultimate500 mbps ⬇⬆
- High Speeds for Large Families
- Many Simultaneous Users
Gigabit1000 mbps ⬇⬆
- Our Best Technology Available
- Many Simultaneous Users
No monthly equipment fees for a standard wired modem. Upgrade to our Calix GigaCenter and take control of your home wireless network for only $3.95 per month.
*If your service address is located within the GTel Telephone Exchange, you must subscribe to Basic Telephone Service in order to maintain your GTel Internet service.
**Maximum speeds are guaranteed over a hard-wired connection to the point of GTel’s provided modem/router. Speeds may be impacted by many factors including wireless signal inside the home, connectivity with compatible devices, and the number of devices utilizing your home network. If you have questions about your network or the speeds you are experiencing, please contact our Business Office for further support.
Which Speed is Right For You?
Here are our suggestions for the speed you need based on your Internet usage
Basic Internet Usage
Some Video Streaming
Good for 1 - 2 Users
More Internet Usage
More HD / Some 4K Video Streaming
Some smart home devices
Good for 3 - 4 users
Families with many devices
Heavy streaming usage
Basic cloud storage or cloud backup
Large number of smart home devices
Many 4K Video Streams
Large file uploads/downloads
Users who want the best Internet access available
Need more help deciding what speed you need?
Give us a call at (518) 537-GTel (4835) and we’ll help you decide!
Fiber Broadband Build
We’re upgrading our fiber availability in Southern Columbia County homes for faster internet speeds! We are currently working to connect the townships of Germantown, Clermont, Livingston, Gallatin and Taghkanic to our new fiber to the home infrastructure. Please search for your address to submit your interest and to let us know where we should focus our efforts. For information and updates on the status of our Broadband Build-out Project click HERE.
This deployment of broadband services is supported by grants awarded to GTel by New York State through the New NY Broadband Program.
Fiber Internet from GTel is a better value than DSL and other alternative technologies.
With reduced latency and extreme speed, you can experience your online games like never before!
What is GTel Fiber?
Fiber-to-the-home is the delivery of information, communication, and entertainment services over optical fiber directly into the homes and businesses that fall within a specific coverage area. The fiber will replace all copper twisted pair (traditional telephone wires) and coaxial cables. The same services you enjoy today will be provided via a single fiber with higher bandwidth for increased data flow.
Is Fiber more reliable than DSL?
Fiber cables, unlike copper cables, are not as easily affected by bad weather conditions. This means no more static on your phone lines or snowy pictures on your TV during rain storms.
Is bandwidth limited on Fiber like it is on DSL?
No, unlike DSL where distance from our equipment to your home can affect the maximum bandwidth you can get, Fiber uses light to transmit data over much greater distances through glass cables. This technology allows us to provide all of our Fiber speed packages to all Fiber customers
What are symmetrical speeds and how do they benefit me?
Symmetrical speed refers to the download and upload speeds of your Internet connection. In the past, Internet packages were largely sold with an upload speed that was significantly slower than the download speed, for example, 6Mbps/1Mbps (this is called asymmetrical speed). The reasoning for this is that many people did not utilize upload as much as they did download, and higher upload speed was more difficult to provide over copper cabling. These days, with more and more upload being used for social media, communications, and cloud file backup and storage, upload speeds need to be higher as well to provide the best Internet experience. Some companies still sell asymmetrical speeds, but we know that’s not going to provide you with the best experience. So we’re raising the bar (and our upload speeds) to make sure you can have the best technology available that is ready for the Internet usage requirements of tomorrow.
Why should I run speed tests on a hard-wired connection?
Can I use my own router with GTel Fiber?
Absolutely! If you choose to supply your own router and you’re on GTel Fiber, the process is very simple. The router you select must support a network authentication protocol called PPPoE. At GTel, we use PPPoE to securely authenticate routers so they can access the Internet. Most modern routers support the PPPoE protocol but be sure to check with the manufactuer’s documentation before choosing a router.